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I have always been impressed with the customer service from The Writing Desk, but they excelled themselves this time! I dropped my Lamy 2000 and so needed a new nib. This was turned around the same day, including fitting the nib and servicing the pen.Posted by Smartus, United Kingdom (5/5) 02-05-2024 Verified Purchase
I have ordered many times from The Writing Desk, and have always been completely satisfied with the service. Anna and Martin offer a wonderful, efficient, service, and are always prompt in replying to any queries. I appreciate the tuning, and testing of nibs, and the customisation service is excellent. I would recommend the company to any one, and stationery lover.Posted by Lesley Conroy, UK (5/5) 30-04-2024 Verified Purchase
Really pleased to have found the Writing Desk - they had exactly what I wanted, competitively priced and with honest postal fees. Dispatched really quickly and I am delighted all round. Thank you!Posted by Simon Byatt, United Kingdom (5/5) 30-04-2024
As always fast, efficient and painless. Thank you.Posted by John S Armstrong, UK (5/5) 25-04-2024
Excellent, friendly service and only 5 mins from where I live!Posted by Valerie McGregor, Yak (5/5) 17-04-2024
Thank you so much for posting my order today. Given the context with cyber attack this past weekend, this is truly extraordinary service. It’s only when your website was down that I appreciated just how much I prefer yours to the other offerings. Best wishes timPosted by Tim Weatherstone, UK (5/5) 16-04-2024
Excellent service. They have many hard to find items.Posted by Jeewaranga Gunasekera, United Kingdom (5/5) 10-04-2024
An initial website glitch was sorted quickly. My order was dispatched promptly and all was as expected. Would certainly order from The Writing Desk again.Posted by Alison O, UK (5/5) 10-04-2024 Verified Purchase
Much appreciated repair of a very special pen that had been much dropped too many times and I thought was beyond salvagingReally thrilled that The Writing Desk have revived it to better than everMany Many ThanksPosted by Andrew, United Kingdom (5/5) 09-04-2024
Excellent service. Quick and efficient.Posted by William Ferguson, United Kingdom (5/5) 09-04-2024