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I have ordered from The Writing Desk several times over the years and always received excellent service, whether that's from ordering a simple set of ink samples to customised nibs. Anna always responds to my emails in a timely and kindly manner, no matter the question, and Martin has performed some of my favourite grinds ever on pens for me, including a Pelikan nib, a TWSBI Eco EF (my favourite!) and a Kaweco Sport nib. Sorry Martin, but there's a high chance I'll be back for more cursive italic grinds so get your tools out! I highly recommend The Writing Desk for their professionalism, range, and expertise.
Posted by , United Kingdom (5/5) 
20-11-2024
Verified Purchase
I ordered my Edison Collier on Wednesday evening. It arrived on the Friday morning extremely well packed. The pen is well tuned to my request. I previously bought a Conway Stewart from here about 2 years ago which was also excellent.
Posted by , United Kingdom (5/5) 
15-11-2024
First time shopping with this store - bought a few ink types and calligraphy nibs to try and rekindle a childhood interest. Easy to navigate store, quality brands and a great price! Also the post and delivery was as smooth as grease - very happy. I'll be opening a full member account when I next visit. You have a repeat customer here. Thank you
Posted by , Uk (5/5) 
31-10-2024
I have purchased a few fountain pens from The Writing Desk and the service has been excellent. The nibs have all been tuned to perfection and the only problem that I have had, was quickly dealt with in a professional manner. I will continue to use The Writing Desk for my fountain pen and ink requirements. Thank you Martin and Anna
Posted by , United Kingdom (5/5) 
10-10-2024
I ordered this year's Pilot Capless limited edition through The Writing Desk, having seen wonderful reviews online. Anna put my mind at ease answering a few questions by email in advance, and upon arrival everything was perfect - well packaged, flawless out of the box, and including the testing sheet that had been used to check the nib. I've had the pen a week now and thoroughly love both it and the considerate and low-stress service I got in buying it. I'll definitely be back!
Posted by , UK (5/5) 
07-10-2024
I used ChatGPT 4 and Perplexity to narrow down suggestions for a new fountain pen. Both recommended the Pelikan Souveran fountain pen. After searching for Pelikan Souveran M1000 suppliers online, I found The Writing Desk website. The Writing Desk offered the best value for money compared to its competitors. Their customer service exceeded their value-for-money offering. When I received my next-day delivery, the Pelikan case was well-protected with heavy-duty corrugated paper inside a securely taped cardboard box. Other fountain pens I've bought from different suppliers never had this level of protection. My experience with The Writing Desk website was stress-free and enjoyable. They will be my go-to supplier for further fountain pens, and I highly recommend them.
Posted by , UK (5/5) 
07-10-2024
I encountered a bit of a problem when ordering online but Anna sorted out the issue quickly in response to my message and I was able to buy a new nib. As usual the nib was tuned to perfection and the packing and delivery were exemplary. A truly helpful and professional company.
Posted by , UK (5/5) 
27-09-2024
Verified Purchase
I do not usually leave reviews, but in this case I think it is appropriate. The Writing Desk is a thoroughly professional company that I have always had very good service from, orders are processed very quickly, and the correct procedure is adhered to regarding VAT to a EU country, which is not a thing that is often observed by lesser organisations. Many thanks for your excellent service. Regards, C,M,Buckingham, France.
Posted by , France (5/5) 
09-09-2024
Anna and Martin are incredibly knowledgeable, enthusiastic and helpful. I have asked for advice on choosing a nib and have had a nib customised. In both cases, the level of service I received was exemplary. They also dispatch promptly. I recommend them wholeheartedly.
Posted by , U.K. (5/5) 
05-09-2024
Thank you so much for the beautiful, precise, Cursive Italic grind of a Sailor M nib which puts down lovely clear line variation. Master craftsmanship!
Posted by , UK (5/5) 
17-08-2024