Where is my tracking number?

Our standard (usually free in the UK) shipping options do not have any tracking. This applies to both UK and overseas orders..

If you chose a tracked service when you checked out (UK: Premium Delivery, Royal Mail Special Delivery or DHL; overseas: Royal Mail Tracked & Signed, Royal Mail Signed or DHL Express) you will receive a separate e-mail (in addition to your dispatch confirmation) with your tracking number when your order has been dispatched. If you did not receive this e-mail, please check your spam folder.

More information about our delivery services can be found on this page.