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This was the first time I ordered from TWD, but won't be the last. Both my Pilot Custom 92 and several inks arrived in perfect condition thanks to the great packaging. I'll happily recommend this shop, many thanks!
Posted by , Germany (5/5) 
04-07-2016
I wrecked the piston mechanism on my TWSBI 580 al and thought it was doomed. Got in touch with the writing desk and they posted me the parts I needed for the cost of postage. V happy with the help they gave and the professional approach of the Writing Desk.
Posted by , U.K. (5/5) 
02-07-2016
Verified Purchase
I've used The Writing Desk several times now and have been impressed by their website and their customer service. If you're hard work as a customer, as I am, you're always following stuff up, both over the phone and by email, but the team at The Writing Desk have always been super and got my stuff in the post quickly. On my last order a Conklin All American, I needed a nib swap, as I quickly realised the M was too much for my heavy hand, on the phone straightaway, no problems. I got my replacement nib back today and it writes like a dream. I'm over the moon with it and The Writing Desk. If you're hesitating to use them don't, they're great and the pens they supply are gorgeous.
Posted by , UK (5/5) 
28-06-2016
I've had several orders with The Writing Desk, all being delivered correctly and promptly. Anyone considering buying from you would be foolhardy to go elsewhere. Many thanks.
Posted by , UK(for a while at least) (5/5) 
28-06-2016
Verified Purchase
Delighted with my first order. My Edison Beaumont Bedrock Flake is a little beauty and writes beautifully too. Thanks to The Writing Desk for such a first class and speedy service.
Posted by , UK (5/5) 
27-06-2016
I ordered a TWSBI diamond from the Writing Desk two years ago and I could not be happier with the pen: it writes like a Montblanc but for a 10th of the price, and looks just as beautiful. Last month I dropped it and an internal section holding the nib fractured. The guys at the Writing desk did an excellent job at helping me repair it, sending me the precise replacement parts and assistance. These guys are a small family-type business with one-to-one knowledgeable and personal customer service, parallel to none. It is an absolute pleasure to do business with them.
Posted by , UK (5/5) 
27-06-2016
Verified Purchase
The right order delivered next day is not that unusual, but with TWD you get the feeling someone really cares. Everything packed so carefully and a spare nib I ordered adjusted as requested and a little test card included to show performance - and it is very smooth! Thank you.
Posted by , United Kingdom (5/5) 
23-06-2016
Instant satisfaction, once again. Everyone's rav'n about The Writing Desk.
Posted by , UK (5/5) 
23-06-2016
A great choice of products available on well designed web site. Very fast postage. First class all round.
Posted by , UK (5/5) 
23-06-2016
Verified Purchase
Great Seller!!
Posted by , Italy (5/5) 
22-06-2016
Verified Purchase